Temp-Pro is proud to present our ISO 9001:2015 certification based on our adoption of a customer-centric and continual improvement quality management system. ISO stands for the International Organization for Standardization. ISO develops international standards which indicate that your product or service continually meet your customers’ expectations.
Specifically, the ISO 9001:2015 standard is an international recognition given to organizations who implement a rigorous and effective quality management system. Temp-Pro has met the requirements set out in and have been audited by World Certification Services in accordance with the 9001 standard and has achieved the ISO 9001:2015 recertification under the direction of John Callini, Quality Assurance and ISO Manager and Angela Swanson, Quality Assurance Supervisor and Document Control Coordinator. Temp-Pro Inc. is proud to showcase the Scope of Certification of: The Design, Manufacture and Assembly of Sensors, Thermocouples, Resistance Temperature Detectors, Thermistors, Thermowells, Electrical Enclosures, and Integrated Supplies.
According to the executive summary complied by Intertek Testing Services NA, Inc. of Lowell, MA who performed the audit: “Temp Pro manufactures thermocouples of various types to meet customer requirements. Over the certification cycle, there has been notable improvement to the system. The benchmark items have greatly improved as well as metrics and processes. The QMS (Quality Management System) is effective in meeting the requirements of the standard and driving improvement.”
As an ISO 9001:2015 certified company, Temp-Pro Inc. can ensure the ability to meet the needs of not only existing customers but all new & future prospective customers by delivering an excellent level of customer service, implementing an effective quality management system and delivering an exceptional standard of goods and services.
From a client’s perspective, they choose an ISO-certified supplier for general trust and the reliability of the services provided. Clients need to work with reliable suppliers for different reasons, such as documented, audited and measured processes, and other requirements that can be extra proof of professionalism and long-term stability. An ISO-certified company typically has a more robust and internationally accepted quality and business management system.
From a supplier’s perspective, having ISO certification in place leads to continual improvement of the services offered. Another benefit is the presence of documented, audited and measured processes; there is a significant difference between just having internal processes and processes that are audited and measured. Even more so, there are clear guidelines in place on how to audit and measure these processes.
To download Temp-Pro, Inc.’s ISO 9001:2015 Certificate of Registration visit www.temp-pro.com/iso-9001-2015
“Temp Pro manufactures thermocouples of various types to meet customer requirements. Over the certification cycle, there has been notable improvement to the system. The benchmark items have greatly improved as well as metrics and processes. The QMS (Quality Management System) is effective in meeting the requirements of the standard and driving improvement.”
Neal Messier is a dedicated sales manager at Temp-Pro. With 17+ years of experience working with instrumentation in diverse industrial and process industries particularly power generation, he is passionate about the temperature sensor industry and uses his strong technical background and comprehensive industry knowledge to fulfill client’s temperature sensor needs.
Nicole Chotain is a passionate marketing and sales specialist in the temperature sensor industry who finds it incredibly fulfilling to be involved in marketing and selling crucial components used in power generation and renewable energy. She takes great joy in creating remarkable campaigns, forging meaningful connections between Temp-Pro and its customers, and driving the growth of the brand.
